OUR REBRAND & NEW TEAM MEMBERS

There are a number of important developments we've been making to offer you improved levels of service and joined-up thinking between our plastic and aluminium profile departments.
Summary
 
We have some new account managers/extrusion advisors and have reassigned account managers.
 
We've renamed BWC Group to BWC Profiles. It's our aim to consolidate the legal entities that comprise our group into the parent company BWC Profiles Ltd by 30th June 2022.

WE ARE NOW BWC PROFILES

The change to a single unified name is more than just a fresh lick of paint.

  • The change represents a renewed commitment and focus on our core offering: design, manufacture, and supply of profiles.
  • The new name begins the process of formal unification of our Aluminium and Plastic profile businesses.  We've been busy equipping all of our team members to handle your queries in a joined-up way, whether they are plastic or aluminium related.
  • Our small B2C ventures have now been wound up, allowing the sole focus of our management team and colleagues to be on the delivery of exceptional service and quality.
  • The business is investing in new equipment to add capacity, quality control, advanced inspection and CADCAM capabilities. Enabling us to take on ever more technical and skilled worked.

BWC Logo-2


NEW TEAM MEMBERS

In the last few months we've completed a series of new hires, bringing in a mixture of fresh new faces and perspectives, alongside industry experts with years of experience.

JON

OPERATIONS DIRECTOR

Jon (160px)

Jon joins the team bringing exceptional organisational, training, and leadership skills. He is tasked with improving scheduling, employee skills, and quality control in the coming months.

GERALD

PRODUCTION MANAGER

Gerald (160px)

Gerald has decades of extrusion experience having worked for some large extruders, including Rehau (South Africa). He brings with him valuable plastic extrusion technical expertise.

ROISIN

EXTRUSION ADVISOR

Roisin (160px)

One of the two new extrusion advisors, Roisin has an enthusiasm for new projects and loves to bring new products to market.

ALI

EXTRUSION ADVISOR

Ali (160px)

Joining our team of extrusion advisers alongside Roisin, Ali loves to understand customer requirements and create unique solutions.


YOUR CUSTOMER SERVICE TEAM

Our customer service team will manage your day-to-day account activity. Once you send them an order, you are in safe hands. They deal with every aspect of new product set up, raising orders, chasing production or the supply chain, organising delivery, invoicing, and act as our first responders in the event of any quality or delivery problem.

We strongly recommend using our shared customer services email address for the fastest possible service.

Email: customerservices@bwcprofiles.co.uk

Phone: 020 3011 2010

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